Contact us:
Do you have a problem or do you have a question? We'd be happy to help you. Someone on our team can be reached Monday to Friday from 10:00 a.m. to 6:00 p.m. Do not hesitate to contact us using the contact details below.
Frequently Asked Questions
What is CBD?
Cannabidiol (CBD) from hemp (Cannabis Sativa L.), is a natural compound of the cannabinoid family. It is important to note that, unlike THC, CBD is Non psychoactive : it does not induce any euphoric effects, guaranteeing a safe and legal daily use.
Widely studied and used in cosmetics, food and food supplements, CBD is recognized for its many beneficial effects. The World Health Organization (WHO) highlighted its potential for relieve pain, reduceinflammation, reduce the stress and anxiety, improvemoodand protect the nervous system through its properties antioxidants.
At MINDCBD, we are committed to offering quality CBD products, selected for their safety and efficiency, and adapted to your well-being objectives:
For promoting sleep and relaxation, we offer oils, capsules and gummies.
To help you managing stress and anxiety, you will find sprays, infusions or cosmetics.
For relieve pain and accompany recovery, we offer capsules, balms and creams.
In addition, we also think of your four-legged companions with CBD oils and treats formulated for animals, helping to reduce stress or reduce muscle pain.
Our products are available in a variety of formats (oils, capsules, gummies, flowers, cosmetics, etc.) to fit perfectly into your lifestyle.
What are the benefits of CBD?
The CBD interacts with the Endocannabinoid system (SEC), a crucial network that regulates our primary functions: sleep, mood, appetite and pain. By stimulating CB1 and CB2 receptors, CBD helps the body to better modulate these balances.
The WHO report (2018) and various scientific studies point out that CBD is promising for reduce anxiety and painimprove the sleep and support metabolism.
Although this research is ongoing, note that mild side effects (fatigue, dry mouth, hypotension) may occur.
Legal Warning: In France, CBD is not a drug and cannot claim therapeutic effects. It is consult your doctor before integrating CBD into your well-being routine.
What does Broad Spectrum and Full Spectrum mean?
Oils CBD Broad Spectrum (or broad spectrum) are composed solely of crude CBD oil extract and contain mainly CBD, CBDa, CBG, CBN and CBC cannabinoids. The spectrum can be expanded through a process called decarboxylation, which consists of heating at low temperature crude oil in order to make it more bioavailable. This process allows the active components present in oil, such as cannabinoids, terpenes and flavonoids, to be more easily absorbed by the body. It also transforms some inactive molecules into additional active compounds. Broad Spectrum oils contain 0% THC, ensuring safe and legal use.
Broad Spectrum Oil
These oils are mainly composed of CBD, CBDa, CBG, CBN and CBC, as well as terpenes and flavonoids, often made more assimilable by a decarboxylation process.
Key Composition: Contains several cannabinoids and active hemp compounds.
THC: 0% THC, guaranteeing a completely safe and legal product.
Full Spectrum Oil
These oils contain Total molecules naturally present in hemp, including CBDa, CBV, CBG, CBN, CBC, terpenes and flavonoids.
Key Composition: Contents all Hemp compounds for synergistic effect (« surrounding effect »).
THC: Contains a very small THC, mandatory less than 0.3% (under current EU legislation), ensuring legality and security.
Everything about CBD
If you want to deepen your knowledge of the Cannabidiol, see our guide « Everything about CBD» to discover its uses, its benefits and how to integrate it into your well-being routine.
Are all products offered legal?
All products offered by Mind-CBD are perfectly legal and complying with the regulations in force in the areas served (France, EU (except Slovakia), Switzerland, UK.
Our raw products (flowers, resins) respect the legal limit with a rate of THC less than 0.2%. Our finished products (oils, capsules, e-liquids) contain a THC level close to 0%, ensuring optimal safety.
Compliance is consistently attested by certificates of analysis from independent and approved laboratories. These certificates, detailing the exact rates of CBD and THC, are available directly on each product sheet for full transparency.
Are the products certified?
hez Mind-cbd, our experts rigorously select all products from recognised European producers. We guarantee strict manufacturing methods and an origin 100% natural for our entire offer.
For total transparency, each product is accompanied by a Certificate of Analysis. Made by an independent European laboratory, these certificates can be consulted directly on the product sheet or available on request from our customer service.
Each product has Certificate of Analysis carried out by an independent and approved European laboratory. These certificates can be found directly on the product sheet or on request by email from our customer service at: contact@wellnessmarket.fr
Didn't you find the answer to your question? Contact us.
Our Customer Service is available by email from Monday to Friday. We are committed to providing you with an effective response under Maximum 24 hours.
Do not hesitate to contact us for any questions about our products or your order. For a quick and accurate response, please detail your request as much as possible.
You can reach our team via the contact form at the bottom of this page.
How to receive the "10% discount on the first order"?
Enjoy a immediate 10% discount on all your first order on Mind-cbd !
Simply enter the code WELCOME in your basket. This offer is valid without minimum purchase (excluding shipping costs).
This offer is reserved for new customers and limited to one use per account.
Is payment secure? What are the methods of payment?
Your transactions on Mind-cbd are fully secure and managed by VIVA WALLET (Visa, Mastercard), an online payment solution approved and guaranteed 100% secure.
When finalizing your order, you can choose to set by: CB Visa, CB MasterCard or bank transfer.
What delivery methods are available on the site?
When validating your order on Mind-cbd, you will see the delivery options adapted to your shopping cart and address.
We propose:
The Delivery to home for signature (available for all products).
The Delivery in Relay Point (proposed for the majority of articles).
What are the shipping costs?
Delivery to France (Corse included):
– Home : 5.90 € ttc for orders below 50 € Ttc.
– Relay Point : 4.90 € ttc for orders below 50 € Ttc.
– OFFERATION for all controls over 50 € Ttc.
Delivery to the rest of the European Union, UK & Switzerland:
– Home : of 7.90 € To 9,90 € ttc by country of delivery, for orders below 70 € Ttc.
– Relay Point : of 6.90 € at 7.90 € ttc by country of delivery, for orders below 70 € Ttc.
– OFFERATION for all orders from 70 € Ttc.
How can I keep my products?
In order to preserve the optimal quality of your CBD products, it is essential to store them in a dry place at room temperature and in the shelter of direct light. Always keep them in their well closed original packaging.
For raw products (flowers, resins, rock), this precaution is all the more important: keep them in their original hermetic bag or in a sealed glass or metal container to avoid any drying.
Which delivery areas are served?
We deliver your orders with our partner carriers Colissimo and DHLin the following areas:
– Metropolitan France + Corsica
– European Union (except Slovakia)
– Switzerland
– United Kingdom (UK)
The usual delivery times are: 2 to 3 days in France and 3 to 7 days in Europe.
What is the delivery time?
All products displayed on Mind-CBD available in stock.
Upon receipt of your final order (payment received), your order is prepared and shipped under 24 hours.
The usual delivery times are: 2 to 3 days in France and 3 to 7 days in Europe.
Is the package delivered discreet?
We guarantee the absolute discretion of the shipment: no indication of the CBD appears on your package.
Your products are shipped in recyclable, resistant and size-appropriate packaging for both secure and confidential delivery.
How do I return items that don't suit me?
You have 14 days maximum After delivery to make a return request (exchange or refund).
For this, please Contact our Customer Service by email specifying:
Your name and order number.
The product(s) concerned.
The nature of your application (exchange or refund).
We will answer you under 72 hours maximum to notify you of the acceptance or refusal of your application. If accepted, a return tag will be provided. Return costs are borne by the customerexcept in the case of non-compliant delivery.
To be accepted, the returned product must:
Being complete.
Being in her original packaging intact.
Not used or opened.
Any request for an open or already used product will be refused.